Frequently Asked Questions (FAQs)
All our products feature original contoured designs to offer ultimate comfort and relaxation. And best of all, no soggy or wet or stained cushions to have to store and then ultimately replace!
Absolutely! You will not need to worry about winter storage space at all! Our furniture is made in the USA and can cope with the harshest of climates. They are used in Alaska (it is really cold there) and Arizona (it is really hot there). In a nutshell, LuxWoodPatio furniture is designed to withstand all four seasons and a range of climates including hot sun, snowy winters, salt spray, and heavy winds. In the winter of 2020, our chairs withstood storm Ciara and storm Dennis. They did not move one inch.
LuxWoodPatio furniture is made using virtually indestructible HDPE lumber. It is constructed using 316 marine grade stainless steel hardware that will not rust, making it the ideal maintenance-free patio furniture that requires NO painting, staining, or waterproofing and cleans easily with soap and water. DO NOT PRESSURE WASH.
YES! How many times have we all brought products that appear cheaper at the buying stage, only to be left disappointed and then have to go and buy what we really wanted in the first place? We encourage you to think about how you want to enjoy your precious time in your outdoor space, and to consider investing in furniture that will make you happy today, and that will continue to look as good as new for many years to come. Let’s look at it this way, how often have we gone out and spent money on a new phone or laptop only for it to become obsolete in a very short time, leaving us having to replace or upgrade all over again? How annoying is that? This scenario will not happen with our furniture.
Sometimes the initial outlay may seem more expensive. However our furniture is guaranteed not to fade, crack, peel, warp or rust, which means you won’t have to go through the expense and effort of staining, sanding, and waterproofing every year. Not only that, you won’t have to replace mouldy, rotten, insect-infested furniture after a few years. LuxWoodPatio furniture resists these nasty culprits and we’re so confident in our product, we offer a lifetime residential warranty and 5 years commercial warranty.
These days, we live in a throwaway society. How many times have you heard the saying ” Things just aren’t built the way they used to be, and nothing lasts anymore”? Our furniture is built to last and is made from recycled milk jugs, saving tons of waste plastic being sent to landfill. Also it is estimated that over 2 BILLION trees are cut down each year whether legally or illegally to produce furniture: we do not contribute to that destruction. So not only does our furniture stop plastic waste entering the landfill, we also do not cut down trees. On top of this our furniture does not need staining or stripping using harsh chemicals, so we are also helping to reduce the need for the manufacture of these carcinogens.
At LuxWoodPatio we keep our environmental claims honest and transparent and we do not expect our customers to be satisfied with vague ‘green’ marketing claims that cannot be substantiated. Our outdoor furniture is certified to contain a minimum of 95% Recycled Content. We can demonstrate accountability to our customers because our products are verified by an independent third-party firm on an annual basis to ensure our LuxWoodPatio lumber adheres to the Federal Trade Commission (FTC) Green Guidelines.
We have been in business to business sales for over 30 years and we really do believe in service. These days when communication is easier than ever (text, email, fax, Facebook etc.) how often have you not been called back or had no answer to your email? These sorts of things really annoy us too, so you have our commitment that we WILL call you back and we WILL answer your emails. Lots of companies out there ‘talk’ about good service, but as far as we’re concerned, we simply treat people the way we want to be treated ourselves. Ultimately, it’s not about what we say, it’s about what we do!